A real person, on a real telephone.
Whether it is a licensing question, a billing query or a till that will not print, this is where it comes to us. We do not route support through third parties.
How to reach us
- Telephone +34 911 332 639
- Opening hours Monday to Friday, 09:00–18:00 CET
Response times
We aim to acknowledge every message within one business day. Subscription customers on a plan that includes phone support get a same-business-day response to anything that stops the system being used.
Billing and payments
For questions about a charge on your card or bank statement, quote the reference shown on the statement and the date. Charges from us appear under the name Gestión Global de Recursos de Software España S.L. Cancellations and refunds are covered by our refunds and cancellation policy.
Privacy
Messages sent through this form are used only to answer your enquiry. See the privacy policy for how we handle your data and how to exercise your rights.